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Kaya Ropes USA
Discover

Returns & Exchanges

Discover if you are eligible for a refund or an exchange!

Fast Delivery
30 Days Returns on Selected Products
Secure Payment
Kaya Ropes USA
Step 1

Start Your Return

Use the form at the end of this page to submit your return request.
Please note: Customers are responsible for return shipping, and custom-length ropes are not eligible for return.

Kaya Ropes USA
Step 2

Print Your Label

Once we confirm your return, you will receive a return label via email.

Kaya Ropes USA
Step 3

Bag It Up

Pack your item securely in its original packaging. Items that are cut, used, or custom-measured cannot be returned.

Kaya Ropes USA
Step 4

Drop It Off

Ship your return using UPS, FedEx, or USPS at your convenience.
Return shipping costs are paid by the customer.

Submit Your Return Request

Need Help?

To us, design has a broader purpose and as you can read about on this website, we are on a mission. 

General Office

6453 W Rogers Cir C7, Boca Raton, FL 33487

Call Us

+1 561-303-5763 (tool-free)

Working Hour

Mon – Fri, 9:00 AM – 5:00 PM EST
Sat, Closed
Sun, Closed